Skip to content
EgyVoice

AI voice agents for business

Human conversations.AI intelligence.Real results.

Voice agents that speak Egyptian Arabic, answer every call around the clock, and write the outcome straight back into your systems.

Create account

60 free minutes. No credit card. Reviewed within a day.

Answering calls for

  • Meamar El Moez
  • Sigma Construction
  • Power Tech Industrial
Always answering
24/7
Median voice-to-voice
620ms
Calls at once, no queue
Unlimited
Free to try, no card
60 min

Latency is our own benchmark on Egyptian calls. Everything else here you can check on this page.

Egyptian Arabic, nativelyUnlimited simultaneous callsOne unified inboxBooks, orders and refunds mid-callLive transcripts and sentimentWhatsApp follow-upLive in a week

Interactive demo

Call the agent. Right now, out loud.

Pick a business, rewrite its opening line and its instructions, choose a voice, then press call and talk to it in Egyptian Arabic. It hears you and answers in real time, speech to speech, and the transcript on the right is the actual conversation.

Agent configuration

Voice

آراFemale, Arabic

The first thing the caller hears.

What it should do on the call: what to ask, what to confirm, what to refuse.

Araسما+20 100 442 1180
Ready

The line is ready.

Press “Start the call” and talk to the agent in Egyptian Arabic. It answers out loud, in real time.

Status

Idle

Voice

Ara

Turns

0

Duration

00:00

Fast enough that callers forget it is not a person.

People take their turn about 250ms after you stop talking; past 900ms they start repeating themselves. EgyVoice holds a median 620ms voice-to-voice on Egyptian Arabic, measured on real Egyptian callers rather than a scripted lab dialogue.

Voice-to-voice response time

Median · internal benchmark
Human turn-taking
250ms
EgyVoice
620ms
Typical offshore IVR stack
1,400ms
99.9%
Uptime target, monthly SLA
Unlimited
Concurrent calls, no queue
1.1%
Early hang-ups in benchmark calls

Barge-in

Interrupt mid-sentence and the agent stops on the word, then follows you.

Noise handling

Street traffic, a kitchen, a car on the ring road. Trained on all of it.

Dialect switching

Arabic to English mid-sentence, Saidi to Cairene, without losing the order.

Platform

Built for how Egypt actually answers the phone.

The speech model, the actions it takes mid-call and the reporting behind them are one platform, tuned on Egyptian calls rather than translated data.

It speaks the way the street speaks.

Cairene, Saidi and Alexandrian, trained on real Egyptian calls rather than translated data. Here is what that means on four calls that break a system trained on written Arabic.

620ms median

Caller

معلش ممكن تبعتلي العنوان واتساب؟ الخط وحش

Sorry, can you WhatsApp me the address? The line is bad.

EgyVoice

أكيد، باعتهولك دلوقتي على نفس الرقم. وصلك؟

Of course. Sending it to this same number now. Did it come through?

معلش has no textbook equivalent. It carries the apology, the softening and the ask all at once, and a model trained on written Arabic drops it as noise.

AI that understands

An ASR and LLM pipeline built for real understanding, accurate responses and smart actions, tuned on Egyptian calls rather than translated data.

ASR
90ms
LLM
220ms
Actions
60ms
TTS
250ms

Bookings and actions

Calendars, CRMs, payments and 100+ tools connected in seconds. The agent acts mid-call, not after it.

  • Appointment bookedref A-2291
  • Payment link sentWhatsApp
  • CRM record updated1.2s

Analytics that matter

Real-time dashboards for performance, conversations and revenue.

Secure and reliable

Enterprise-grade security with a 99.9% uptime target, and your data stays yours, never used to train shared models.

TLS 1.3AES-256SSO / SAMLAudit logs
See it shaped to your industry

One agent. Every channel your customers use.

Voice is where it starts. The same agent, the same memory and the same tone follow the conversation wherever it goes, and everything lands in one inbox.

Where it starts

Inbound and outbound calls

Answers on the first ring, no IVR tree, no hold queue, and as many at once as your lines can carry.

First ringno queue

WhatsApp

Order confirmations, receipts and follow-ups on Egypt's default channel.

Web chat widget

One line of script on your site. Text or press to talk.

Instagram and Messenger

DMs, story replies and comments answered at the same speed.

SMS and email

Written summaries and links sent the moment a call ends.

One unified inbox

Calls, chats and DMs land in a single queue with transcripts, recordings, sentiment and the customer's full history attached. No tab-hopping, no lost thread.

Handoff nobody notices

When a call needs a person, EgyVoice warm-transfers it with a live summary already on screen. Your team picks up mid-sentence instead of starting over.

Built for the calls your business actually gets.

One agent, tuned per industry, with the vocabulary, questions and follow-ups your callers expect.

Restaurants

Delivery orders taken end to end, with smart upsells and the ticket written straight to the kitchen.

Typical result: +20%average basket

Clinics and salons

Booking, rescheduling and reminders handled without pulling staff off the floor.

Typical result: −35%no-shows

Real estate

Every inbound lead qualified, scored and booked for a viewing before an agent picks up.

Typical result: <5sresponse time

Retail and e-commerce

Order status, returns and stock questions answered instantly, day or night.

Typical result: 68%tickets deflected

How it works

Live in three steps.

No integrations team, no long onboarding. Point your number at EgyVoice and start taking calls.

  1. 1

    Connect your number

    Port your line or forward it. Works with any provider in minutes.

  2. 2

    Train your agent

    Upload your price list, services or FAQ. The agent learns your business language.

  3. 3

    Go live and watch

    Every call is answered, logged and analysed in your dashboard in real time.

Design the conversation. The agent runs it.

Two ways to build, no code in either. Start from a plain-language prompt, or open the graph and shape every branch of the call yourself.

Draw the call as a graph: branches, tools and guardrails on every path.

  • Every branch ends in an action or a human, never a dead end.
  • Tools run mid-call: booking, POS and CRM writes happen while the caller is still talking.
  • Change a node and the live agent updates on the next call. No redeploy.

Flow · restaurant + clinic

6 nodes · 3 tools

Stop waiting for the phone to ring.

Upload a list, pick a goal, set the calling window. The agent dials, speaks Egyptian Arabic, handles the objection and books the outcome. A thousand calls in the time one person makes forty.

Appointment remindersMissed-call callbacksLead qualificationRenewals and win-backPayment follow-upPost-visit feedback
Pacing you control.
Concurrency, retry rules and a 9am to 9pm window, per campaign.
Do-not-call respected.
Opt-outs land instantly and never get dialled again.
Warm hand-off.
Anything the agent cannot close rings a human with full context.

Win-back and renewals · Cairo and Giza

1,840 contacts6 lines in parallelWindow 09:00-21:00
Dialing

Progress

1,214 of 1,840 dialled

Answered
742
61% pick-up
Outcomes
183
24.7% of answered
Avg. call
1:12
14.6 hrs talk time
Opt-outs
9
added to DNC
  • +20 100 774 2318Mona A. has had no contact for 34 daysOn call 0:41
  • +20 122 519 6087Booked a visit for Saturday 11:00Converted
  • +20 111 306 4472Asked to be called after 8pmRetry 20:15
  • +20 106 884 5510Voicemail, WhatsApp follow-up sent insteadNo answer

Real-time insights

See what matters. Decide faster.

Every call lands in one console: what was asked, what the agent did about it, and what it was worth. Conversations in flight, the shape of the day, and every outcome written back to your systems.

EgyVoice ConsoleSample data
Total calls
1,248
18.6%
Answered
1,105
16.2%
Resolution rate
98.7%
2.4%
Avg. duration
04:32
8.1%
ConversationsDay
Recent outcomesWritten back automatically
  • Appointment bookedbook_visit · ref A-229103:12
  • Order sent to POSplace_order · ref 419202:47
  • Lead pushed to CRMlead_enquiry · ref L-771404:03
  • Transferred to agentbilling_query · ref T-088401:58
Hear the call that produces this

Recordings and transcripts are encrypted, access is scoped per role, and nothing is used to train shared models.

Encryption everywhere
TLS in transit, AES-256 at rest, on every recording and transcript.
Retention you control
Choose how long call data lives, from 24 hours to indefinite.
Roles and SSO
SAML single sign-on, granular permissions and full audit logs.
99.9% uptime target
Redundant voice infrastructure across regions, with failover on the voice path.

The proof

Don’t take our word for it.

Every claim on this page about how the agent sounds, you can settle in about thirty seconds. Press call, speak Egyptian Arabic, and interrupt it mid-sentence to see whether it keeps up. No form, no card, no sales call first.

60 free minutes. No credit card. Cancel anytime.

Plugs into the stack you already run.

Orders, bookings and call summaries land where your team already works. No exports, no copy-paste.

POS systemsOrders
WhatsApp BusinessMessaging
Google CalendarBookings
HubSpotCRM
ShopifyCommerce
ZapierAutomation
SlackAlerts
Webhooks and APICustom

One platform instead of three.

What it takes to cover your phone line today, versus what EgyVoice covers on its own.

EgyVoice compared with a call-centre team and with IVR or scripted bots.
CapabilityEgyVoiceCall-centre teamIVR and scripted bots
Answers in under 2 seconds, around the clockYesNoPartial
Understands street Egyptian ArabicYesYesNo
Unlimited simultaneous callsYesNoYes
Takes an action mid-call: book, order, refundYesYesNo
Every call transcribed, tagged and searchableYesExtra costNo
Voice, WhatsApp and chat in one inboxYesNoNo
Cost per 1,000 callsFlat monthlyScales with headcountLow, but loses callers

What are your missed calls actually costing you?

Move the three sliders to match your business. The numbers update live, no email required.

300 / day
202,000
28%
5%60%
320 EGP
50 EGP3,000 EGP

Assumes a 2.2-minute average call, 85% of missed calls recovered, and 2.4 EGP a minute of talk time. Your onboarding call gets you a number tuned to your own data.

Recovered every month

685,440 EGP

from 2,142 calls that ring out today

Phone hours saved
330 hrs
Phone hours off your staff, per month
Estimated cost
47,520 EGP
Estimated EgyVoice cost, per month

Net gain

637,920 EGP

You get back 14.4x for every pound you spend.

Create account

Pricing

You pay for minutes, not for staff.

Every plan includes the Egyptian-Arabic agent, the dashboard and full transcripts. Pick the bucket of talk time that matches your call volume.

  • A typical call runs about 2 minutes
  • A booking or enquiry, about 1 minute
  • Silent and dropped calls are never charged

  • Starter

    Put the agent on a real line and hear it work. No card.

    Freeforever

    60 minutes / month

    Upgrade any time, no lock-in

    • 1 agent, 1 phone number
    • Live dashboard and transcripts
    • Orders and FAQs
    • Email support
    Create account

  • Basic

    One branch that never misses a call, day or night.

    2,900EGP/ month

    1,000 minutes / month

    Extra minutes 2.9 EGP each

    • Everything in Starter
    • Up to 4 calls at once
    • Bookings, orders and complaints
    • WhatsApp confirmations
    • Menu and price-list training
    Create account
  • Most popular

    Growth

    Every line answered at once, wired into your systems.

    7,500EGP/ month

    3,000 minutes / month

    Extra minutes 2.4 EGP each

    • Everything in Basic
    • Unlimited concurrent calls
    • Up to 3 numbers or branches
    • POS, CRM and calendar integrations
    • Custom scripts and upsell rules
    • Priority support
    Create account

  • Enterprise

    Groups and franchises with security and SLA needs.

    Custom

    Volume minute rates

    Committed-use discounts

    • Everything in Growth
    • Unlimited agents and branches
    • Dedicated account manager
    • SLA, SSO and on-prem options
    • Custom voice and dialect tuning
    Book a demo

60 free minutes. No credit card. Reviewed within a day.

A receptionist costs about 7,000 EGP a month, and takes one call at a time.

Growth answers every line at once, all night, for roughly the same money. Most restaurants cover the plan on recovered missed orders alone.

Book a demo

Everything else you might ask.

Still unsure? Our team will walk you through a live call with the agent.

Question not here?

Ask a person. We answer in Egyptian Arabic or English, whichever you prefer.

Chat on WhatsApp+20 155 895 0484

Yes. It is trained on street Egyptian, not formal Arabic, so callers never feel they are talking to a machine. It also handles English and mixed sentences mid-call.

It started with a phone nobody picked up.

Thursday, half past nine, a small grill in Sheraton. Three lines ringing, one person on the counter, and a queue at the door. We watched four callers give up in a row. Three of them ordered from the place next door instead.

The owner had already tried the obvious fixes: another phone line, a part-time hire, a call-centre subscription. None of them survived a Ramadan rush. And every voice AI we tested spoke a textbook Arabic no Egyptian caller uses. It heard هاتلي اتنين فراخ ومتحطش شطة and asked the caller to please repeat their selection.

“We were not short of technology. We were short of a machine that speaks the way the country speaks.”
Islam Negm, Co-founder and CEO

So the four of us started recording real calls, with permission, in real kitchens and clinics, and training on them. Not translated data. Not fine-tuned Gulf Arabic. Cairo, Alexandria, Mansoura, Assiut, background noise and all. Two years later that same grill takes every call it gets, and the agent upsells better than we do.

  1. March 2024

    Four founders, one rented room

    Engineering, telecoms and hospitality operations in the same room in Sheraton. The first prototype answered exactly one restaurant line.

  2. November 2024

    The dialect model that finally held

    After 40,000 minutes of real Egyptian calls, the agent stopped asking people to repeat themselves. That was the week we knew it was a company.

  3. 2025

    Out of restaurants, into everything else

    Clinics wanted the booking flow. Real estate wanted lead qualification. We rebuilt the platform so any business could shape its own agent in an afternoon.

  4. Today

    Millions of minutes, still founder-led

    Every new account still gets a founder on the onboarding call. That is not a growth tactic. It is how the models keep getting better.

About us

Built in Cairo, for the way Egypt actually calls.

EgyVoice started with something the four of us kept watching happen: a phone ringing out at nine on a Thursday night, and the order walking to the place next door. The voice AI on the market could not follow a caller who switches dialect mid-sentence, gives an address by landmark, and changes the order twice before hanging up.

So we built one that can. We are a founding team of four out of Sheraton, Cairo, with roots in engineering, telecoms and hospitality operations. Every model we ship is tuned on real Egyptian calls, and in your first month you talk to a founder, not a ticket queue.

2024
Founded in Cairo, Arabic-first from day one
4
Founders, all still hands-on with customers
100%
Trained on Egyptian calls, not translated data

Four founders, one phone line to fix.

  • Islam Negm

    Co-founder and Chief Executive Officer

    Sets the direction and stays close to every restaurant we sign.

  • Ehab Negm

    Co-founder and Chief Technology Officer

    Builds the voice pipeline and the Egyptian dialect models behind it.

  • Amr Naif

    Co-founder and Chief Commercial Officer

    Owns commercial strategy, pricing and the partner network.

  • Shahd Eisaa

    Co-founder and Chief Marketing Officer

    Shapes the brand and how EgyVoice sounds everywhere but the phone.

Talk to the team in Cairo.

Tell us how many calls you get a day and we will show you the agent handling them live.

Chat with us on WhatsApp

Usually the fastest way to reach a human here.

We reply within one business day. No sales sequences, no spam. Demo calls are recorded and processed to run the agent, see our privacy policy.

Ready to answer every call?

Put the agent on a real line on the Starter plan. 60 free minutes, no credit card, no setup fee. A person reviews every new account, usually within a day.

Create account
See pricing
Try it now